Privacy Policy
Last updated: 26-December-2025
Online Legal Services (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.
This policy is written in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (Ireland).
Who We Are
Online Legal Services
Address: The Old Bakery, Townshend Street, Coronea, Skibbereen, Co. Cork, P81 T324, Ireland
Email: info@onlinelegalservices.ie
Phone: 085 804 1664
We act as a data controller for the personal data you provide.
What Personal Data We Collect
We may collect and process the following categories of personal data:
1. Information You Provide Directly
- Name
- Email address
- Phone number
- Postal address
- Payment details (processed securely via third-party providers)
- Details about your legal query or matter
- Any documents or information you submit to us
2. Information Collected Automatically
When you use our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Cookies and similar technologies
How We Use Your Personal Data
We use your data for the following purposes:
- To assess whether your legal matter can be handled online
- To provide legal services, documents, or consultations
- To communicate with you regarding your enquiry or service
- To process payments and refunds
- To comply with legal and regulatory obligations
- To improve our website and services
- To prevent fraud or misuse of our services
We will never sell your personal data.
Legal Basis for Processing
Under GDPR, we rely on the following lawful bases:
- Contractual necessity – to provide requested services
- Consent – where you voluntarily submit information
- Legal obligation – compliance with Irish law and professional rules
- Legitimate interests – service improvement, fraud prevention, and communication
Solicitor Review & Confidentiality
Where your matter is reviewed by a solicitor:
- Your information may be shared with a qualified Irish solicitor
- Solicitors are bound by professional confidentiality and ethical obligations
- Information is shared only where necessary to provide the service
Payments & Financial Data
- Online payments are processed securely by third-party payment processors
- We do not store full credit or debit card details
- Payment providers operate under their own privacy policies and security standards
Data Sharing
We may share your personal data only with:
- Solicitors involved in your matter
- Secure IT and hosting providers
- Payment processors
- Legal or regulatory authorities where required by law
All third parties are required to protect your data and use it only for agreed purposes.
Data Retention
We retain personal data only for as long as necessary, including:
- To provide services
- To comply with legal, regulatory, or professional obligations
- To resolve disputes or enforce agreements
Legal files may be retained for statutory or professional retention periods.
Your Data Protection Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact info@onlinelegalservices.ie.
Cookies
Our website uses cookies to:
- Ensure proper functionality
- Analyse traffic and usage
- Improve user experience
You can manage or disable cookies via your browser settings. For more information, please see our Cookie Policy.
Data Security
We take appropriate technical and organisational measures to protect your personal data, including:
- Secure servers and encryption where appropriate
- Access controls and staff confidentiality obligations
- Secure email and document handling procedures
While no system is 100% secure, we take all reasonable steps to safeguard your data.
International Data Transfers
Where data is transferred outside the EEA:
- Appropriate safeguards (such as Standard Contractual Clauses) are in place
- Data protection standards equivalent to GDPR are maintained
Complaints
If you have concerns about how your data is handled, you may contact us directly.
You also have the right to lodge a complaint with:
Data Protection Commission (Ireland)
Website: www.dataprotection.ie
Changes to This Policy
We may update this Privacy Policy from time to time.
The most current version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: info@onlinelegalservices.ie
Phone: 085 804 1664