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5-Minute Triage Call

Information only

Guide only — nothing on this page is for sale. 5-Minute Triage Call: how it works in Ireland, when you need a solicitor and how to find one through the Law Society of Ireland’s Find a Solicitor directory.

Operated by Plus Promotions Limited (not a solicitor’s practice)
OnlineLegalServices.ie is operated by Plus Promotions Limited, which is not a solicitor’s practice and does not give legal advice. Documents sold here are self-complete templates and the guides are general information only. If your matter needs a solicitor, use the Law Society of Ireland’s Find a Solicitor directory.

Information only — not sold online

Read the guide below, then instruct a regulated Irish solicitor. Our self-complete templates can help you prepare before you do.

Find a solicitor (Law Society directory)
This matter needs a solicitor. Under Irish law this work must be carried out by a solicitor, so it is not sold on this site. This page is a guide to what is involved. OnlineLegalServices.ie is operated by Plus Promotions Limited, which is not a solicitor’s practice and does not give legal advice. To instruct a regulated practice, use the Law Society of Ireland’s Find a Solicitor directory.
Quality assurance — Templates are prepared for use in Ireland and updated when the law changes. OnlineLegalServices.ie is operated by Plus Promotions Limited, which is not a solicitor’s practice and does not give legal advice. If you have any concerns about your template, contact us and we will put it right or refund you.

Guide only — this matter needs a solicitor. Under Irish law this work must be carried out by a solicitor, so it is not sold on this site. The information below explains what is involved so you can brief a solicitor with confidence.

OnlineLegalServices.ie is operated by Plus Promotions Limited, which is not a solicitor’s practice and does not give legal advice. To instruct a regulated practice, use the Law Society of Ireland’s Find a Solicitor directory.

A 5-minute triage call in Ireland is a short confidential call with an Irish-qualified solicitor to point you in the right direction. It is booked online and helps you understand what type of help you need, with plain-English advice you can act on. Work of this kind is carried out by a solicitor regulated by the Law Society of Ireland. We are not a solicitor’s practice and do not provide it — to instruct a solicitor, use the Law Society of Ireland’s Find a Solicitor directory. A consultation is not a substitute for full legal representation in contested or high-value matters; for complex disputes, contact us for a tailored quote.

To get the most from your consultation, gather the key documents before the call, such as letters, contracts, notices or folios, and note the important dates and the questions you most want answered. Sharing these through the intake form lets a solicitor focus on your situation rather than background, so you finish the call with clear next steps.

What’s included

  • video or phone call with a solicitor (your choice)
  • Plain-English advice tailored to your specific situation
  • Short follow-up email summarising the key points and any next steps
  • Recommended next services from our catalogue if relevant
  • Where appropriate, the allotted time may instead be given to answering your questions by email

Who this is for

  • People unsure what kind of legal help they need
  • People deciding which service to book
  • People with a quick yes/no question
  • Anyone wanting a fast steer

How it works

  1. Find a solicitor through the Law Society of Ireland’s Find a Solicitor directory and send them the basic details and any existing documents or correspondence.
  2. Complete a short questionnaire about your circumstances.
  3. In a consultation of this kind, you would typically complete a short intake form, pick a slot, and A solicitor would hold the consultation (or answers your questions by email where appropriate).
  4. You receive a short written summary email after the call.

Frequently asked questions

How much does a 5-minute triage call cost?

This page is a free guide — nothing on it is for sale. Solicitors set their own fees for this work and must give you a written costs estimate (a section 150 letter) before starting. Get quotes through the Law Society of Ireland’s Find a Solicitor directory.

What can a 5-minute call achieve?

It can identify the issue and recommend the right next service. It is not detailed advice. It helps you avoid booking the wrong type of service.

What happens after the triage call?

You receive a short summary and a recommendation of relevant next services if appropriate.

For more on disputes and litigation, see our Disputes & Litigation in Ireland guide.

If you would like to be told when solicitor services are available again on this site, you can join our no-fee waiting list. To instruct a solicitor now, use the Law Society of Ireland’s Find a Solicitor directory.

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OnlineLegalServices.ie is operated by Plus Promotions Limited (CRO 670635).
Plus Promotions Limited is not a solicitor’s practice and is not regulated by the Law Society of Ireland or the Legal Services Regulatory Authority. We publish legal information and sell self-complete document templates. We do not give legal advice and do not prepare documents for you. Where your matter needs a solicitor, instruct a regulated practice through the Law Society of Ireland’s Find a Solicitor directory. About this site and regulation · Solicitors: work with us

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OnlineLegalServices.ie is operated by Plus Promotions Limited (CRO 670635), which is not a solicitor’s practice and is not regulated by the Law Society of Ireland. Documents are self-complete templates and general information, not legal advice.