How Do I Write a Grievance Letter to My Employer?
Last updated 1 October 2026. General information only.
To write a grievance letter to your employer in Ireland, address it to the person named in your company grievance procedure (usually your manager or HR), state clearly what happened, when, and who was involved, say what outcome you want, and keep a dated copy. Keep it factual and calm. Your employer should then deal with it under its written grievance procedure, and you can ask to be accompanied at any meeting.
What should a grievance letter include?
A strong letter is short, specific and unemotional. Cover these points:
- Your name, job title and the date.
- A clear statement that you are raising a formal grievance under the company procedure.
- The facts: what happened, dates, places, people involved and any witnesses.
- What you have already done to resolve it, such as speaking to your manager informally.
- The outcome you are seeking, for example a change in working arrangements or an investigation.
- A request to receive a copy of the grievance procedure and to be accompanied at any meeting.
Avoid insults, speculation and long histories. A tight, factual letter is easier for an employer to act on and easier for the WRC to follow later. If you want a ready-made structure, our Grievance Letter to Employer template walks you through each section.
What does Irish law say about grievance procedures?
The main reference point is the Code of Practice on Grievance and Disciplinary Procedures (S.I. No. 146 of 2000), issued under the Industrial Relations Act 1990. It recommends that issues are first tackled informally between the employee and their immediate manager, that procedures are in writing and easy to understand, that employees can be represented, and that an internal appeal is available. If your complaint is about bullying, the Code of Practice for Employers and Employees on the Prevention and Resolution of Bullying at Work (S.I. No. 674 of 2020) also applies. For related rights, see our guide to workplace investigations in Ireland.
What happens if the grievance is not resolved?
If the internal process fails, you may be able to refer a complaint to the Workplace Relations Commission. For complaints under employment rights legislation the general time limit is six months from the alleged breach, which can be extended by up to a further six months where there is reasonable cause for the delay. Do not wait: keep your letter, the replies and any meeting notes, and get advice before the deadline approaches.
Frequently asked questions
Does a grievance have to be in writing in Ireland?
The WRC Code of Practice encourages employers to put grievance procedures in writing and suggests trying to resolve issues informally first. A written grievance letter is not always legally required, but it gives you a dated record, so it is the safer way to raise a formal complaint.
Can I bring someone to a grievance meeting?
Yes. The Code of Practice on Grievance and Disciplinary Procedures (S.I. No. 146 of 2000) provides for the right to be represented during the procedure, for example by a colleague of your choice or a trade union representative.
What if my employer ignores my grievance letter?
Follow up in writing and ask for the procedure and a timeline. If the issue remains unresolved, you may be able to bring a complaint to the Workplace Relations Commission (WRC). Get advice early, because strict time limits apply.
This article is general information, not legal advice. For advice on your situation, use the Law Society of Ireland’s Find a Solicitor directory.
